Help For Using This and Other websites on the Internet—

Courtesy of Vanity Penworks Web Development & Graphics

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  1. The site looks too big on my screen and I have to scroll back and forth to see everything. What can I do?
  2. The site looks too small on my screen. What should I do.
  3. The graphics colors don't look good and the images aren't sharp. What should I do?
  4. I am trying to send e-mail but it won't go through.

  1. Size of Pages Too Big:   If your monitor resolution is set to the old setting of 640 x 480 pixels of visual information per inch, this site and most websites will require you to scroll from side to side to see all of the pages. The directions below should help you.

  2. Size of Pages Too Small: Some laptop computers come with the monitor settings at 1024 x 768 pixels per inch to compensate for the smaller screen. This reduces the images so they are smaller and more compact. If you have a standard desk model computer which is set to this resolution, images such as web pages and programs will look much smaller on your screen. Some laptop settings either cannot be changed or are complicated to change. Some are very simple to change and you will be able to do so by the directions below. Keep in mind that you can always change back and forth to whichever settings are most comfortable for your viewing.

  3. Color of Images: The graphics on this site and on most websites require your monitor to display at least 64,000 colors and sometimes 16 million colors. If your computer is set to old palette settings, modern graphics will not be able to fully display their colors on your screen and the images may look grainy and spotty as a result. The directions below should help you. (If you have a very old computer or video card which will display only 640 X 480 pixels per inch on your screen and 16 or 256 colors, you will not be able to see this site or most websites as they are intended to be viewed. You may want to contact your computer vendor for assistance.)
The typical monitor setting on today's computers is 800 x 600 pixels per inch. This site, and most websites in general, have been formatted for that size. If this site looks too big or too small, then your setting have not been set correctly for viewing 800 x 600 pages.

If you are not an experienced computer user, you may not know that you have the choice about how you want to set things like desktop size, font size, and the color palette of how many colors you wish to see. These are choices for you to make. Sometimes the computer is set up for you before you buy it, but sometimes it is not and you have to make these setting adjustments yourself.  

If you follow the directions below, we will help you reset your computer so that you can comfortably see 800 x 600 sized images (which is the typical size for websites and computer programs), and 16 million colors. Yes, we did say “16 million colors!”  A photograph may have over a thousand shades of greens, blues, reds, etc., so to see the best possible color, you need to have your color palette set to True Color 24 or 32. (Windows 95 may have True Color 24 and Windows 98 may have True Color 32.) We will demonstrate how to make those changes:

If you are an experienced computer user, you can follow the “Shortcut Method” below, otherwise, please skip down to the “Detailed Method.” 


Shortcut Method:  
If you are somewhat computer literate, here is a
shortcut to get to the Display Settings described in full detail below. Otherwise, please scroll down to the next section for detailed instructions.

  1. Right–click on any blank place on your desktop.
  2. Select “Properties” with your left mouse button.
  3. You will see the Properties box as in # 5 below.
  4. Click on the “Settings” tab to view your current settings.
  5. If you wish to change the settings, follow the detailed directions below. 

Detailed Method:

If you are not computer literate, follow the detailed instructions below to determine your settings and to change them if you so desire. Keep in mind that Microsoft created Windows with the idea that you can change the way your desktop looks, so you can change colors, positions of icons, screen (monitor) resolution, and the color palette that your monitor uses to display colors on your screen any time you wish. If you feel uncomfortable about making changes, read the help files in Windows and you will find these instructions listed there, also. (Unless you have a rather old computer or video card, these changes are available for your personal selection at any time.)

1. If you have Windows 95 or Windows 98, double–click the “My Computer” icon on your desktop. It is often located in the upper left corner of your screen. My Computer

 

2. Find the “Control Panel” icon and double–click it. Control Panel Icon in My Computer

 

3. Now find the icon which looks like a monitor and is titled “Display” and double–click it. This is the place where all the setting can be made for how your screen looks...and it is there for you to use, not just the technical repair people. Display Icon in Control Panel

 

4. Click once on the “Settings” tab to see how your monitor is set.  On the lower right side of the box you will see “Desktop Area.” The numbers you see there are the resolution or the number of pixels of visual information on the screen from side to side and up and down. If this number is 800 x 600, you have the best settings to view most web sites.  If you wish to change the settings, there is a little slider which you can slide to the left or the right to change the numbers. To do that, put your mouse arrow on the slider, hold the left mouse button down to grab it, and then drag your mouse to the left or right to change the numbers.

Note: Before you change your settings, make sure you have closed all your programs as your computer may need to shut down and restart again for your changes to take effect. You can change these settings any time you with to do so. It is part of how you customize your computer to meet your personal taste and needs.

5. On the left side of the “Settings” tab you will see “Color Palette.” This setting determines how many colors your screen will display.  Being able to view only 16 or 256 colors will cut out most of the colors on a website and the images on the site will look terrible.

Your best choices for color would be either “True Color 24," (Win. 95) or “True Color 32,” (Win. 98) which will permit you to see from 64,000 to 16 million colors. If your video card offers you the option of True Color 32, that is the best choice.

 

Display Dialog Box showing Desktop Sizes and Color Palette
6. If you wish to change your settings, click “Apply” first and then click “OK.” You can change the color setting by clicking the little black arrow on the right side of this area and selecting the setting you want. Your best and most typical settings will be 800 x 600 and either True Color 24 or True Color 32.  Windows 98 will give you True Color 32 as a choice, but Windows 95 normally will give you True Color 24.

 

7. Windows will first show you how the desktop will look and ask you if you wish to keep those settings. Look to see if the changes are made before you click the Yes or OK button. Sometimes your computer video driver files need to be updated and Windows may put the old setting back in place. If this happens, you have two choices: You can just leave things the way they are or contact your computer support person to find out how to update your video driver files. Changing the Desktop Size and Color Palette Settings.
Unless you have visual problems, setting your Font Size to “Small Fonts” will give you better viewing for web sites.
 

8. Some laptop computers and computers which have large monitors are set to higher settings. You may still reset these settings as long as the video card will allow it. You will find out if the video card will allow it by trying to change the settings. If the settings will not change, either your video card it too old or is not rated for those other sizes, but you will not harm your computer if you attempt to reset the desktop size or the color palette. You will be able to find these instructions in your Windows manual, Windows Help Files, or the manual which came with your monitor or video card. 


  1. E-mail Problems: I am trying to send e-mail but it won't go through.

Sometimes people use an e-mail link on a website and their message is never received because they either do not have e-mail service on their own computers or their e-mail return address is not displayed.

Because viruses and junk mail have become a problem on the Internet today, most Internet Provider Services will reject any e-mail which has no return address. So, please make sure that you have e-mail configured on your browser and that you have a return address so your message will be delivered to us.

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